We are an insurance company but a travel one! Travelling is our raison d'être. For over 100 years.

 

Our Story

Our history dates back to 1907, when the merchant Max von Engel during his train journey noticed how sparks from the steam locomotive chimney set to fire luggages ready for transport on the platform in Lucerne. This gave him the idea to deal with similar cases by means of insurance. The same year, the first specialised insurance company was founded in Budapest.

In 1920, the European Joint Stock Company for the Insurance of Cargo and Luggage is founded in Prague. In 1947, the insurance company is nationalised. In 1992, the Danish insurance company Europaeiske Rejseforsikring establishes the European Travel Insurance Company and thus renews our interrupted tradition. In 2002, we launch our own assistance service EUROALARM, which then became Euro-Center, providing assistance services not only to Czech, but also to Slovak, Polish and other European clients.

In 1994, we became a member of the International Travel Insurance Association of Europe (ITIA), an association of specialized insurance companies throughout Europe.

In 2010 we became part of the international ERGO Group.

ERGO ReiseversicherungERGO LogoMunich Re Logo

Why Our Travel Insurance?

  • The only real specialists in travel insurance. We have the biggest market share in travel insurance in Czechia. We provide custom made and tailored insurance services to individuals, companies and travel companies.
  • Fast and professional assistance. 24 hours a day, 7 days a week. We own a dense network of contracted medical facilities all over the world which we regularly inspect and check for our quality standards.
  • Transparent communication towards clients. We offer travel insurance with clear policy terms and conditions. You know in advance what you're getting.
  • A reliable partner with a strong international background. We belong to the oldest and largest network of travel insurance companies. We have the strong financial background of the Munich Re Group.

 

 

1.5M

Insured clients every year

79K

Contracted medical facilities worldwide

20+ 

Countries we operate in as a ERGO Group

 

Leading Team

Libor Dvořák, generální ředitelŠtěpán Landík, ředitel obchodu

Ing. Libor Dvořák

Chairman of the Board, Director

LinkedIn kontakt

Ing. Štěpán Landík

Board member, Business Manager

LinkedIn kontakt

 

Veronika Nováková prokuristaVáclav Urbanec, prokuristaTomáš Hudeček, prokurista

Veronika Nováková

Procurator, Private Insurance Manager

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Ing. Mgr. Václav Urbanec

Procurator, Admin Dept. Manager

LinkedIn kontakt

Ing. Tomáš Hudeček

Procurator, Financial Manager

LinkedIn kontakt

Economic Results

In 2023, we reached a turnover of CZK 1.343 billion with over a 1.54 million insured clients. That was the company's biggest business success ever. Compare to previous year we achieved 15% increase and even 34% increase compared to 2019, which was a record year in terms of travelling. This is as we estimate one-third share of the local travel insurance market.

For more details on financial results and other important data about our company, please visit the mandatory information page (CS) in the annual report section.

Social Responsibility

Besides taking a care of you on travels we also like to participate in projects that have a positive impact on society. This is why we support local projects to help people in need like Linka bezpečí and Zdravotní klaun. 

Our team also take a part on other beneficial activities. For instance, in 2023 our employees participated in cleaning and maintenance of the grounds of ZOO Tábor.

Our Awards

16

Times the Insurance Company award for the best travel insurance on the market that is organized by experts from the tourism industry.

 

15

Times the prestigious Insurance Company of the Year award from the Association of Czech Insurance Brokers.

4,8

Average score given by our clients who rated us on Google reviews!

What Our Customer Say?

Read their reviews on our Google Reviews page!

Velmi doporučuji lékařskou pomoc při našem zájezdu v Egyptě. Měla jsem úraz, spojila jsem se s 24/7 asistenční lékařskou službou, okamžitě mi pomohli, převoz do nemocnice, sanita pro mne přijela téměř ihned, lékaři a ošetření úžasné !!!! Neváhejte...bez nervů. Mnohokrát děkuji všem.

Karla Urbanova
Karla Urbanova 06.04.2025

Velké poděkování za služby, které ERV poskytla v rámci řešení pojistné události ( úrazu ) v Ománu. Od tlumočení, zajištění nemocniční péče až po úhradu zákroku. Poděkování všem pracovníkům, kteří nám v tomto byli nápomocni. Vřele doporučuji a děkuji.

Ivo Vavrečka
Ivo Vavrečka 11.02.2025

Mohu doporučit ERV na 100%. Řešila jsem storno zájezdu do Egypta (jedné osoby ze smlouvy babičky) v den odletu, tudíž 100% stornopoplatek. Po doložení dokladů od lékaře byla pojistná událost vyřízena do 2 dnů od zadání přes web stránky. Vše v pořádku. Peníze přišly na účet 3. den. Velmi seriózní společnost, jsem velmi spokojena. Děkuji.

Daniela Dvořáčková
Daniela Dvořáčková 07.05.2025

Veliké poděkování pojišťovně ERV, která nám velmi pomohla asistencí při úrazu v Egyptě. Po celou dobu řešení úrazu nám byla denně k dispozici. Lékařský zákrok i následné několikadenní ošetřování jsme museli uhradit na místě v cizí měně. Po návratu nám pojišťovna přiznala pojistné plnění v plné výši. Vše bylo vyřízeno do jednoho týdne. MNOHOKRÁT DĚKUJEME.

Jiri Ozorak
Jiri Ozorak 15.05.2025

Kvůli nemoci partnera jsme museli zrušit dovolenou, ale díky pojištění od ERV vše proběhlo naprosto hladce. Pojišťovna nám storno vyřídila kladně během dvou dnů, komunikace byla rychlá a vstřícná. Skvělá zkušenost, profesionální přístup. Doporučuji!

Sandra Zábojová
Sandra Zábojová 07.05.2025
ERV Evropská pojišťovna, a. s.
4.8

Based on 1322 reviews

Trusted B2B Partners

Did you know that we are a long-term partner of many local authorities and well-known companies? We provide insurance to employees of the Ministry of Foreign Affairs as well as to clients of many travel agencies and groups (Blue Style, Čedok, DER Touristik). We have the largest market share in travel insurance in the Czech Republic.