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Client centre

Questions about insurance? Not sure which option to choose? Need a support during online purchase?  

Monday - Friday: 9:00 - 17:00
Weekends, holidays, 30. 12. closed

ERV Evropská pojišťovna, a. s.
Křižíkova 237/36a
186 00 Praha 8

IČ: 49240196
DIČ: CZ699000098

Reporting a claim? Do it on-line in 5 minutes even from your cell phone, or read our short guide How to report a claim.


Medical issues abroad? In need for medical treatment? Having troubles with any other emergency? Call or chat with us!

24 hours a day, 7 days a week

Euro-Center Prague, s. r. o.
Křižíkova 237/36a
186 00 Praha 8

IČ: 26687089
DIČ: CZ26687089


Public transport
Take metro B or trams 3, 8 or 24 to Křižíkova station. Continue by foot to Křižíkova Street (in direction to Karlínské náměstí). Follow the guideposts from the metro.

By car
You can park on paid parking zones on Křižíkova Street and its surroundings. (CZK 60 per hour)


Show route on map

prodejni-mista-350x200Tour operators and Agencies

List of our main Tour Operators and Agencies partners

asistence-350x200Assistance Services

Contact our 24/7 assistance in any emergency situation


Information for the media

Send us a message

We answer your question by e-mail from 9 AM to 5 PM on weekdays.
Our assistance service is available to answer your questions on 221 860 606 outside of these hours.