FAQ
The insurance can be concluded exclusively at our partner shop with musical instruments - Kytary.cz.
You can only insure a new instrument. You can get it insured at the partner shop (Kytary.cz)
A household insurance is valid in Czech Republic only and covers damages that happened in the insured property. It does not include insurance for damages by careless treatment (it usually covers only thefts). Moreover, the deductibles are quite high.
The insurance does not apply to damages that are covered by manufacturer/seller warranty, damages caused by wearing down, corrosion, erosion or oxidation and other effects stated in Article 4 of Special insurance terms and conditions.
Insurance terms and conditions
Make a claim on-line. Choose "Hudební nástroje" (Musical instruments) in "Volnočasové aktivity" (Leisure) section. Don't forget to attach the essential documents - insurance policy, invoice for the instrument or its repair, a repair shop report, a police report or flight ticket and boarding/luggage ticket (in case of loss during air transport).
Insurance Details
Arrange the individual insurance of your musical instrument that applies to thefts as well as to careless treatment or any other mechanical damage. We will cover the expenses for new one in case of an insured event in the Czech Republic or abroad. We settle the claims within 7 working days, you just have to fill in the on-line form. Disregard the age of your instrument, we will give you a voucher for new one.
The insurance can be concluded exclusively at our partner shop - Kytary.cz.
What does the insurance cover
- damages, destructions or thefts resulting from burglaries, robberies or vandalism that were confirmed by police
- damages or destructions caused by careless treatment – dropping, shock etc. (mechanical damage)
- damages caused during transport
- damages caused by natural disaster, smoke, overvoltage, undervoltage or malfunction of the sprinkler system
Older musical instruments
You can only insure a new instrument during its purchase. You can get it insured at the partner shop (Kytary.cz).
Deductible
The insurance benefit is always deducted by 10 % of the price of the instrument (at least CZK 500). If it was damaged or destroyed by careless treatment, the deductible is 20 %.
Our satisfied partners and clients
