The tailor made travel
insurance specialists

We have our own English speaking specialized assistance services centre that you can call 24/7. We personally check healthcare providers in tourist resorts so you can be sure to receive the best medical care. Moreover, you often do not have to pay anything in such partner hospitals, you just need to sign the bill. Thanks to the My Evropská mobile app, you don’t need to carry any unnecessary papers, your insurance cards is always at your fingertips in your mobile phone. We proccess the damages very fast. If you provide all necessary documents, we will settle the claim in unrivaled time of 7 working days. Our insurance conditions are comprehensible, don’t be afraid to read them.

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Yes, as of January 2022 every person using a ski piste in any Italian ski resort needs to have 3rd party liability insurance. More information can be found under link below.

Skiing in Italy

If the tour operator with which you had purchased the tour went bankrupt (insolvent) and was insured with ERV Evropská pojišťovna for this case, please follow instructions on webpage:

Tour operator bankrupcy

Yes. Serious damage to your residence, which occurred less than 30 days before departure, is one of the reasons for cancellation insurance (for insurance sold in a travel agency or the Storno Plus variant). In addition to the insurance conditions, we have also decided to accept cancellation in cases where the residence of family members, e.g. parents, children or siblings, is damaged.

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Some of the credit card travel insurance products apply only to the medical expenses, the insurance coverage limits are not high enough and the deductible has to be paid for each insured event (up to CZK 5 000). It usually does not include trip cancellation insurance and/or other travel related risks. If you rely on credit card insurance, make sure to check its coverage.

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