Trip Cancellation Insurance

For unexpected situations when you have to cancel your air-ticket, accommodation or tour
ERV Evropská pojišťovnaTravel InsuranceTrip Cancellation
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Price of a tour/flight ticket/travel service
cancellation for other than health related reasons
from 3,5 % of the price of travel service
we refund up to 100% of your expenses
applicable on tours up to CZK 300,000

Cancellation for other than health related reasons

We usually book travel services well ahead of time. However, many unexpected events may occur in the period between the actual purchase of tour and departure. Thanks to insurance, you can avoid financial losses since we will refund eventual cancellation fees to you. You can choose from 2 product variants which differ in the range of insured persons and the reasons for which you can cancel your trip.

Trip Cancellation

  • basic cancellation insurance
  • 3,5% of the price of the travel services
  • applies only to the travellers
  • trip can be cancelled for health problems (hospitalization, death, confinement to bed)
  • 20% deductible

Trip Cancellation Plus

  • exclusive variant that counts on everything
  • 7% of the price of the travel services
  • applies to the travellers and other persons who were not supposed to travel with you
  • you can cancel the trip for health problems as well as any other serious reasons
  • hospitalization or death are covered with no deductible, all the other reasons have 20% deductible

Did you know...?

The most important aspect of travel insurance are not the coverage limits but quality of assistance in emergency. Being the specialists, we know what is really important for you.
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FAQ

What is the purpose of trip cancellation insurance?
Until when do I have to take out the insurance?
Until when does the trip cancellation insurance last?
What does “deductible” mean?
What to do when you have to cancel your trip?
View all FAQ

Client Stories

We planned a weeklong family holiday on Mallorca. 3 days prior to the departure, my son got severe abdominal pain. We went to the hospital where the doctors confirmed accute appendicitis and he immediately had to go to a surgery. Fortunately, we had a trip cancellation insurance so we got back a large part of the price of the tour and we plan to go there later. The important thing is that my son is all right. The cancellation of the tour was easy, the money were transfered sooner than we unpacked our suitcases. We did not expect such a fast claim settlement and once again, thank you.

Edita S.
son's hospitalization before holidays in Spain
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Insurance DetailsTrip cancellation insurance is intended to cover cases in which you are compelled to suddenly cancel your air-ticket, accommodation or tour. It applies to travel abroad and also within the Czech Republic. You must contract the insurance within 3 working days after payment for the first travel service (for “last minute” services on the date of payment for the services). You can manage this on-line within a few minutes, even via your mobile phone. You will receive the insurance policy by e-mail after payment.

What is covered by Trip Cancellation insurance (Storno)?

  • hospitalization of a traveller (20% deductible)
  • death of a traveller (20% deductible)
  • confinement of a traveller to bed (20% deductible)

What is covered by Trip Cancellation Plus insurance (Storno Plus)?

  • hospitalization of a traveller (no deductible)
  • death of a traveller (no deductible)
  • confinement of a traveller to bed (no deductible)
  • other verifiable reasons of a traveller (20% deductible)
  • health problems of other people who were not supposed to travel with you (20% deductible)
  • other verifiable reasons of other people who were not supposed to travel with you (20% deductible)

Health problems of people who were not supposed to travel with you are, for example, caring for sick grandparents, injury of a close colleague or death of a loved one.

Other verifiable reasons may be a loss of employment for which you are not liable, divorce proceedings, remedial examinations, subpoena, cancellation of the meeting by your business partner, non-receipt of a visa for which you are not liable, traffic accident that happened on the way to the airport, cancellation of the event that was the main purpose of your trip, adoption of a child or death of your pet.

Cost of Insurance

If you choose Trip Cancellation insurance (Storno) variant, you will pay just 3,5% of the price of a tour, flight ticket, accommodation etc. Trip Cancellation Plus insurance (Storno Plus) that applies to other persons that were not supposed to travel with you costs 7% of the total price of the services. The minimum insurance premium is CZK 200. The maximum price of a tour or travel services that we insure is CZK 300,000 per insurance contract, family or co-travellers. If you wish to insure a more expensive tour or travel service, please contact us at 221 860 860.

Deductible

Depending on the selected insurance option, we will refund up to 100% of the amount that you paid to the tour operator, flight ticket vendor, accommodation facility or any other travel service provider. If you cancel your trip for reasons with 20% deductible, we will refund 80% of the total price of the services.

Discounts offered

In case that you conclude trip cancellation insurance as a supplement to Sbaleno single trip insurance or you are a holder of annual MultiTrip insurance, it will cost you only 2,5% (Storno) or 5% (Storno Plus) of the price of a tour or any other travel service. This way you can save almost 30% on the insurance premium.

By logging in to the My Evropská client zone, you get an additional 10% discount on any insurance product offered on-line.
 

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