Trip Cancellation Insurance

For unexpected situations when you have to cancel your air-ticket, accommodation or tour

What is covered by Trip Cancellation insurance (Storno)?

  • hospitalization of a traveller (20% deductible)
  • death of a traveller (20% deductible)
  • confinement of a traveller to bed (20% deductible)
  • COVID-19 illness (20% deductible)

What is covered by Trip Cancellation Plus insurance (Storno Plus)?

  • hospitalization of a traveller (no deductible)
  • death of a traveller (no deductible)
  • confinement of a traveller to bed (no deductible)
  • COVID-19 illness (20% deductible)
  • other verifiable reasons of a traveller incl. not passing the COVID-19 check on your departure from Czechia (20% deductible)
  • health problems of other people who were not supposed to travel with you (20% deductible)
  • other verifiable reasons of other people who were not supposed to travel with you (20% deductible)

Health problems of people who were not supposed to travel with you are, for example, caring for sick grandparents, injury of a close colleague or death of a loved one.

Other verifiable reasons may be a loss of employment for which you are not liable, divorce proceedings, remedial examinations, subpoena, cancellation of the meeting by your business partner, non-receipt of a visa for which you are not liable, traffic accident that happened on the way to the airport, cancellation of the event that was the main purpose of your trip, adoption of a child or death of your pet.

Cost of Insurance

If you choose Trip Cancellation insurance (Storno) variant, you will pay just 3,5% of the price of a tour, flight ticket, accommodation etc. Trip Cancellation Plus insurance (Storno Plus) that applies to other persons that were not supposed to travel with you costs 7% of the total price of the services. The minimum insurance premium is CZK 200. The maximum price of a tour or travel services that we insure is CZK 300,000 per insurance contract, family or co-travellers. If you wish to insure a more expensive tour or travel service, please contact us at 221 860 860.

Deductible

Depending on the selected insurance option, we will refund up to 100% of the amount that you paid to the tour operator, flight ticket vendor, accommodation facility or any other travel service provider. If you cancel your trip for reasons with 20% deductible, we will refund 80% of the total price of the services.

Discounts offered

In case that you conclude trip cancellation insurance as a supplement to Sbaleno single trip insurance or you are a holder of annual MultiTrip insurance, it will cost you only 2,5% (Storno) or 5% (Storno Plus) of the price of a tour or any other travel service. This way you can save almost 30% on the insurance premium.

By logging in to the My Evropská client zone, you get an additional 10% discount on any insurance product offered on-line.