Mobile App

Travel insurance card and information for safe travels in your mobile phone
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thousands of satisfied customers each year
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Moje Evropská mobile app
Travel insurance in your mobile phone

Keep your travel insurance information at your fingertips! Download Moje Evropská mobile app for free and you will not have to take any printed cards or policies with you. Moreover, you can immediately call the assistance, find the information about your insurance and practical advice for your trips, and save the photocopies of your travel or identification documents.

What you can find in the app?

The home screen features an overview about your current insurance policies and important contacts. It allows you to quickly call the assistance service/the insurer or let us call you back.    

Your electronic travel insurance card, the details about your insurance policy and the insurance conditions can be found in My insurance (Moje pojistky).

 

Moje Evropská mobile app

Document safe (Trezor dokumentů) serves as a secure storage for your documents. Copies of your travel documents in your mobile phone can be useful in case of their loss, theft or if you simply forget to take them with you.   

We also prepared a set of practical advice you will find helpful before you go, when you are travelling and after you return to your home country. The Travel advice (Rady na cestu) section also includes updated list of risk and war areas and FAQ.   

We will send you only the most important information about your insurance to Messages (Zprávy).

Moje Evropská mobile app

How to install the app?

  1. Open GooglePlay or AppStore and search for „Moje Evropska“ or scan the QR codes.
  2. Download and install the app.
  3. Enter your MultiTrip annual insurance, one-time Sbaleno insurance or corporate insurance policy number. The other types of insurance cannot be registered in the app.
  4. Enter date of birth of the insureds that you want to see in the app. If you have the corporate insurance, you need to enter your company VAT number.
  5. Confirm that you completed entering the data.
  6. Press the "Register" ("Zaregistrovat“) button. Your policy is now stored in your mobile phone.
  7. Enter your phone number and allow push messages.

Please refer to the client centre of ERV Evropská pojišťovna on 221 860 860 with any questions about the installation or usage of the app.

ERV travel&care mobile app
Information for safe travels

Keep being informed about current security situation in the country you are travelling to! Our ERV travel&care provides information about safety and healthcare in any country in the world. Moreover, you will get an instant notification in case of extraordinary events in the destination. It will navigate you to proven hospitals and pharmacies and provide you with important phone numbers.

What you can find in the app?

The home screen displays current alerts to the country you are located in. Push messages are used to inform you about new and important alerts.

Country Information section contains overview of any country you want to visit. The colour indicates the risk level of the country.

ERV travel&care mobile app

The map in Position section shows the closest partner hospitals, pharmacies and embassies. Do not forget to call the assistance in case of any troubles.

Emergency features your current position, emergency numbers (ambulance, police, fire service) in your location and contact to ERV.

ERV travel&care mobile app

How to install the app?

  1. Open GooglePlay or AppStore and search for „ERV travel & care“ or scan the QR codes.
  2. Download and install the app.
  3. Allow location services in order to use the app.
  4. Choose "Czech Republic" and enter the registration code - your MultiTrip annual insurance or corporate insurance policy number. The other types of insurance cannot be registered in the app.
  5. If it is accepted, the app automatically generates a text message that you need to send. This way, we will register your phone number and we will be able to send you a warning text message in dangerous situations. Your mobile app is now fully functional.

Please refer to the client centre of ERV Evropská pojišťovna on 221 860 860 with any questions about the installation or usage of the app.